Get early access
Don't miss out, be the first to know when your local dispensary accepts Venu.
Don't miss out, be the first to know when your local dispensary accepts Venu.
Meet Venu, and enjoy hassle-free payments. Venu is a cashless payment solution delivering simplified, bank-built and bank-backed payments available at participating cannabis merchants.
Bank built & bank backed
With the Venu app, your purchase will be approved as long as you have money in your account. Your Venu app is the only way to pay quickly and safely, while helping local businesses thrive. When using the Venu app, you'll never wonder if your card will work, if your bank will approve your cannabis purchase, if your card will be blocked, or if the payment will be approved. You'll enjoy payment superpowers with simple, bank-backed payments.
FOR MERCHANTS
Stay on the safe side of payments
Running your dispensary just got safer with Venu, the compliant bank built and bank backed cannabis payment solution. Avoid gray area payments, and start using Venu today.
Explore Venu for merchants
We are different
Built into the Venu core is our community business bank, providing you with the support and tools that you need to make seamless payments. We strive to help you enjoy simple, hassle-free, bank-backed payments.
Venu is built by MainStreet Bank and its financial technology platform, Avenu
Say goodbye to risky payment solutions and cashless-ATMs
With Venu, funds are transferred instantly at the time of purchase
How it works
Launch your Venu app and generate a unique QR code
Merchants scan the your QR code at checkout
Funds are transferred instantly from your Venu account
Features & benefits
Protect your deposits up to $250,000 securely and without worry
Free single, limited purpose bank account when you sign up
Deposit from accounts with ease through a streamlined ACH
Three easy steps to a quick and hassle free account setups
Native device biometrics for security and risk prevention
Make purchases with ease through the simple scan of a QR code
Account statements and transaction history through your app
Timely resolution for any transaction discrepancy
Reliable & responsive assistance whenever you need it
What do I do if I need help navigating the app?
We've created step by step guides to help walk you through some of our most used functions:
Sign up and open a Venu account Attach an external account Add funds to your Venu account Make a purchase Make a withdrawal View and dispute transactions View monthly statements
If you can't find what you're looking for, give us a call at 1-877-226-9940
How do I get started with my Venu app?
You'll need three things:
During enrollment, we're able to verify your identity with a photo of your U.S. government-issued ID.
How do I fund my Venu App?
Fund your Venu app account with an external bank account. Follow the prompts within the app to search for your bank, follow the secure sign-on process, and select the account you wish to attach. At this time, we are not accepting funds via cash, debit/credit cards, or from accounts held with non-bank financial companies like CashApp or PayPal.
When will my funds be made available?
Our general policy is to allow you to use your funds on the first business day after the day of deposit. In some instances longer delays may apply, in which case we will notify you. We may make the first $100 of your deposit immediately available. After making a deposit, check your account balance to know how much you have to spend.
How do I dispute a transaction?
Notify us immediately if you find errors on your account statement or in your transaction history.
There are two ways to dispute transactions:
How do I cancel my account?
We're sorry to see you go! But if you want to cancel your Venu app and close your account all you need to do is call us at 1-877-226-9940, verify some personal details, and request to close your account.
How do I change my password?
While in the Venu App, go to Settings to change your password. Or, from the login screen tap Forgot Password and follow the prompts to update your password.
If you're still having trouble, call us at 1-877-226-9940.
Who do I call if I have a question?
You can reach our support representatives by calling 1-877-226-9940 Monday-Friday 8:30am to 8pm EST.
Is there a limit on how much I can deposit or spend?
Transaction type
Purchase
Deposits
Limit
Up to $1000 per day, and not more than 5 transactions
Up to $250 in a seven day period
Check out the app
Download the Venu app, and enjoy cashless payments today. It's as simple and easy as launching your Venu app and tapping purchase to generate a unique QR code.
